WHAT ARE YOUR HOURS?
Our hours are flexible and by appointment only. We have availability on weekdays, evenings, and weekends.
HOW TO BEGIN THE PROCESS...
If you are interested in pursuing working with one of the clinicians within our practice, the first step would be to complete the prospective client inquiry form on the contact page.
You would then receive an email or call from either our Clinical Director, Sage Windemaker or our Care Coordinator, Dani Rupp, in which we would schedule you for a Connection and Clarity Call.
During the Connection and Clarity Call, Sage would ask you questions about that which you are hoping to get out of therapy, she would share more about our therapeutic approach within the practice, and all logistics such as payment and scheduling would also be discussed.
If it is mutually decided during the Connection and Clarity Call that you or your loved one’s needs could be met at our practice, the next step would be to schedule the intake appointment with the clinician within the practice that best meets your clinical needs and your availability. Following your Connection and Clarity Call, you will receive a phone call from your identified clinician to schedule your intake appointment. If for any reason it was decided during the Connection and Clarity Call that your needs might be best met by a clinician in a different practice, you will be given referrals for clinicians who may be more specialized in that which you are specifically seeking and/or better able to meet your needs for a logistical or other reason. We are very connected within the local therapist community and passionate about helping to connect folks with the best possible fit for them, whether that is inside of or outside our practice.
Your clinician would then invite you to access the client portal, where you would be able to review and electronically sign all paperwork within the intake packet. We ask that all incoming clients please sign all consent forms prior to the first appointment.
The next step after that would be for you to attend your intake session, during which time you and your clinician would identify your therapeutic goals and determine the plan for your future sessions.
DO YOU ACCEPT INSURANCE?
Sage works with clients as an out-of-network provider. Beth and Dani are currently working with self-pay clients only.
If you would like to use insurance benefits for therapy reimbursement, I (Sage) may be able to work with you as an out-of-network provider. If your insurance provider and plan offers out-of-network mental health benefits, I can provide you with the proper information to submit to your insurance company for potential reimbursement. It is important to understand that in order to utilize mental health benefits through your insurance provider (whether with an in-network therapist or an out-of-network therapist), your insurance company must deem the services "medically necessary," which means that you must meet the criteria for a mental health diagnosis, among other criteria.
Should you choose to utilize out-of-network benefits, you would pay me directly at the beginning of our sessions and, each month, I would provide you with what is called a superbill, which is a form that includes the necessary diagnostic and session code criteria, which you would submit directly to your insurance company. You would then receive a percentage of reimbursement according to the terms specified in your insurance plan. If you would like to learn more about this option and the out-of-network mental health benefits specific to your plan, I would encourage you to call your health insurance provider (you can call the number on the back of your insurance card) for more information. To get a full picture of the options available to you, it would be helpful for you to ask your insurance provider the following questions:
What are my out-of-network mental health benefits?
Is there a general or mental-health specific deductible that must be met before reimbursement is allotted? If so, what amount is remaining on my account?
Is there a cap on the amount of reimbursement allotted in one calendar year?
Does my plan provide reimbursement for telehealth services and are there any restrictions on this?
What is the "allowable amount" per therapy session per my policy, of which the reimbursement rate is based upon?
WHAT IS YOUR FEE?
I will be more than happy to discuss the fees during our connection and clarity call, as well as how we can make therapy accessible for you based on your current income and/or circumstances.
WHERE DO YOU PROVIDE YOUR SERVICES?
During the pandemic, we are providing all services through telehealth. When we are able to practice in person again, services will resume at our office which is located at 330 Kennett Pike, Suite 205 B, Chadds Ford, PA 19317.
Didn't find the answer to your question? Contact us today and we'll get back to you ASAP.